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Systems

The systems Outcomer guides your staff through.

Choose a system to see the questions your staff ask about it, and how Outcomer answers them on screen. We don’t sell ready-made guides: we build yours from your own procedures, on your own set-up, and test each one before your staff use it.

Don't see your system?Ask usWe'll add it for you. Whatever your team uses, including your own in-house software, we map how it works and add it to your knowledge base, so your staff get the same answers on screen.

Recruitment

AviontéDetailsAnswers your recruiters' questions in Avionté, on screen.BeelineDetailsAnswers your hiring managers' questions in Beeline, on screen.BullhornDetailsAnswers your recruiters' questions in Bullhorn, on screen.iCIMSDetailsAnswers your recruiters and hiring managers' questions in iCIMS, on screen.MercuryDetailsAnswers your recruiters' questions in Mercury, on screen.SAP FieldglassDetailsAnswers your hiring managers and staffing coordinators' questions in SAP Fieldglass, on screen.VincereDetailsAnswers your recruiters' questions in Vincere, on screen.

Insurance claims

Applied EpicDetailsAnswers your account handlers' questions in Applied Epic, on screen.ClaimCenterDetailsAnswers your claims handlers' questions in ClaimCenter, on screen.PolicyCenterDetailsAnswers your underwriters and policy administrators' questions in PolicyCenter, on screen.

Law firms

AderantDetailsAnswers your fee earners and finance staff's questions in Aderant, on screen.Elite 3EDetailsAnswers your fee earners and finance staff's questions in Elite 3E, on screen.iManageDetailsAnswers your fee earners and assistants' questions in iManage, on screen.IntappDetailsAnswers your fee earners and business intake teams' questions in Intapp, on screen.NetDocumentsDetailsAnswers your fee earners and assistants' questions in NetDocuments, on screen.

Banking and lending

FinastraDetailsAnswers your loan operations staff's questions in Finastra, on screen.nCinoDetailsAnswers your bankers and credit analysts' questions in nCino, on screen.TemenosDetailsAnswers your bank operations staff's questions in Temenos, on screen.

Accounting firms

CasewareDetailsAnswers your auditors and accountants' questions in Caseware, on screen.CCH AxcessDetailsAnswers your tax preparers and reviewers' questions in CCH Axcess, on screen.CCH CentralDetailsAnswers your accountants and tax staff's questions in CCH Central, on screen.OnvioDetailsAnswers your accountants' questions in Onvio, on screen.UltraTax CSDetailsAnswers your tax preparers' questions in UltraTax CS, on screen.

IT service desk and customer service

BMC HelixDetailsAnswers your service-desk agents' questions in BMC Helix, on screen.Jira Service ManagementDetailsAnswers your service-desk agents' questions in Jira Service Management, on screen.ServiceNowDetailsAnswers your employees and service-desk agents' questions in ServiceNow, on screen.

Contact centres and outsourcing

Amazon ConnectDetailsAnswers your agents and team leaders' questions in Amazon Connect, on screen.Genesys CloudDetailsAnswers your agents' questions in Genesys Cloud, on screen.NICE CXoneDetailsAnswers your agents' questions in NICE CXone, on screen.ZendeskDetailsAnswers your agents and team leaders' questions in Zendesk, on screen.

Finance, procurement and HR

CoupaDetailsAnswers your employees' questions in Coupa, on screen.Dynamics 365 FinanceDetailsAnswers your finance and procurement staff's questions in Dynamics 365 Finance, on screen.Oracle EBSDetailsAnswers your finance, procurement and HR staff's questions in Oracle EBS, on screen.Oracle Fusion ERPDetailsAnswers your finance and procurement staff's questions in Oracle Fusion ERP, on screen.Oracle HCMDetailsAnswers your employees and managers' questions in Oracle HCM, on screen.Sage X3DetailsAnswers your finance, purchasing and operations staff's questions in Sage X3, on screen.SalesforceDetailsAnswers your sales and service staff's questions in Salesforce, on screen.SAP AribaDetailsAnswers your employees' questions in SAP Ariba, on screen.SAP ConcurDetailsAnswers your employees and approvers' questions in SAP Concur, on screen.SAP S/4HANADetailsAnswers your finance and procurement staff's questions in SAP S/4HANA, on screen.SuccessFactorsDetailsAnswers your employees and managers' questions in SuccessFactors, on screen.Veeva Vault QMSDetailsAnswers your quality staff's questions in Veeva Vault QMS, on screen.WorkdayDetailsAnswers your employees and managers' questions in Workday, on screen.

Healthcare administration

athenaOneDetailsAnswers your front-desk and billing staff's questions in athenaOne, on screen.EMIS WebDetailsAnswers your reception and admin staff's questions in EMIS Web, on screen.EpicDetailsAnswers your front-desk and patient access staff's questions in Epic, on screen.MEDITECH ExpanseDetailsAnswers your registration and clinical support staff's questions in MEDITECH Expanse, on screen.Oracle HealthDetailsAnswers your patient access staff's questions in Oracle Health, on screen.SystmOneDetailsAnswers your reception and admin staff's questions in SystmOne, on screen.

Housing

NEC HousingDetailsAnswers your housing officers' questions in NEC Housing, on screen.

Logistics

CargoWiseDetailsAnswers your freight forwarding operators' questions in CargoWise, on screen.SAP EWMDetailsAnswers your warehouse operatives and supervisors' questions in SAP EWM, on screen.

Utilities and telecoms

Oracle CC&BDetailsAnswers your customer service and billing agents' questions in Oracle CC&B, on screen.SAP IS-UDetailsAnswers your billing and customer service agents' questions in SAP IS-U, on screen.

Local government

Unit4DetailsAnswers your council officers' questions in Unit4, on screen.

Universities

BannerDetailsAnswers your registry and student services staff's questions in Banner, on screen.SITSDetailsAnswers your registry and student services staff's questions in SITS, on screen.Workday StudentDetailsAnswers your registry and student services staff's questions in Workday Student, on screen.

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