Oracle Fusion ERP covers journals, invoices, buying and expenses, and each firm sets it up differently. Outcomer shows each step on your staff's own screen, from your own procedures.
Book a 10-minute demoAfter the demo, we’ll set up your department free of charge. A small trial confirms it’s accurate, then a larger trial measures the drop in support queries.
We check every step works before your staff see it.
Outcomer isn’t a library of ready-made Oracle Fusion ERP guides. We build your guides from your own procedures, on your own Oracle Fusion ERP set-up, and test each one before your staff use it.
Your finance and procurement staff get the answer on screen, in Oracle Fusion ERP and the systems around it, instead of interrupting a colleague or raising a ticket.
Oracle Fusion ERP training covers the standard screens, but each firm sets up its own rules. Outcomer answers staff questions while they work, from your own procedures.
General answers for the standard product. Your own set-up may differ, and that’s what Outcomer follows.
From the Navigator, open Purchase Requisitions under Procurement and choose to create a non-catalogue request. Enter the item description, item type, price and supplier, then add it to your cart and submit it. If the supplier isn't approved yet, there is an option to suggest a new supplier. Your set-up may differ.
After you submit it, the requisition appears in the recent requisitions section on the home page of the requisitions area. There you can view its status and follow its progress.
As a requester you can receive items against requisitions and purchase orders, view your existing receipts, return quantity-based items to the supplier in full or in part, and correct a receipt quantity if you made a mistake.
In the confirm receipt notification, choose the option to say you haven't received it. This sends a notification to the buyer, who can follow up and later receive the items or ask you again to complete the receipt.
On the Manage Journals page, choose Create Journal. Enter the batch details, including the accounting period, then the journal details such as ledger, name, accounting date, source, category and currency. Debits must equal credits. Save it, then complete it to submit it for posting.
Journals can only be posted in an open accounting period, and all journals in a batch must share the same period. A journal can be created in a future period but not posted until that period is open. If the period you need is closed, ask your period-end owner.
Open the journal and use the reverse action for the journal or the whole batch, or select it on the Manage Journals page and choose to reverse it. Pick the reversal period. The reversal is created in its own batch, with a name starting 'Reverses'. Your firm decides which reversal method to use.
If your firm uses journal approval, you request approval for the batch, then post it once approved. If you try to post without requesting approval, the batch goes through approval first and is then posted. If you edit an approved journal that hasn't been posted, it must be approved again.
A hold stops an invoice from being paid, and sometimes from being accounted. Holds can be placed by the system or by a person. Some holds can be released by hand. Others only clear once you fix the problem that caused them.
Open your notifications, show all, and go to the worklist. Under your user name, open Preferences, then set the vacation period rule with your start and end dates. Choose to delegate (the task stays yours but someone acts for you) or reassign (the task moves to them), and name the person. Save it.
Expenses entered through the assistant are rolled up into a report and submitted to your manager automatically. If you want a named report, use the Expenses web application before that happens. You then need to submit that report yourself, as it isn't sent automatically.
If your finance and procurement staff ask questions like these every week, Outcomer answers them on their own screen, using your own Oracle Fusion ERP set-up and procedures.
See which Oracle Fusion ERP tasks staff ask about most, which procedure answered each question, and whether it was finished or passed to your support desk. Your IT team can export it at any time.
Outcomer never reads, uses or keeps the data in your systems. It finds each box and button by its label, never what’s typed in it, takes no screenshots, and works from your procedures, not your records.