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AI-powered digital adoption platform

Your staff ask how.
Outcomer shows them.

Your organization’s own AI support expert. Outcomer guides staff step by step on their own screen, using your own systems and procedures. We build it and keep it up to date.

Book a 10-minute demo

We check every step works before your staff see it.

Outcomer showing a claims handler how to record a settlement, with the box or button to use outlined in green.
What you just saw

Now imagine most “how do I…” questions answered on screen: fewer escalated queries, fewer interrupted colleagues, fewer guesses.

Two ways Outcomer helps your staff.

Shown on their own screen.Outcomer guides staff step by step through the task, in your systems and following your procedures.
Through the AI support you already use.Outcomer gives Copilot, ServiceNow Now Assist and other AI assistants step-by-step knowledge of your own procedures, so their answers fit how your organization works.See how it works with Copilot

Built on your organization’s own systems and procedures, including ones you’ve built in-house.

What you’ll want to know.

Your client data stays yours.DetailsOutcomer never reads, keeps or uses the data in your systems. How Outcomer learns your procedures.DetailsYour systems, procedures and staff questions, built into one knowledge bank. Works with Copilot and ServiceNow.DetailsYour AI assistant answers from your own procedures. A free trial for one department.DetailsWe set it up; you measure the value on your own work. A record of every guided task.DetailsSee what staff ask and where help is needed. Built for your industry.DetailsSee the tasks staff ask about in your sector.

We configure it. You test it. You decide.

We cover the cost of configuring Outcomer for your systems and procedures. Your phased trial lets you:

  1. Check accuracy. Confirm the guidance follows your procedures and helps staff recover from mistakes.
  2. Measure the difference. See how many “how do I” questions staff resolve without contacting support.
  3. Decide on the evidence. Judge the actual benefit before committing to a subscription.

We keep it up to date, too. Maintaining your guidance is included in the subscription, so your team doesn’t create or maintain guides.

Book a 10-minute demoHow the free trial works