Security

Outcomer runs inside your environment.
Your data never leaves it.

Outcomer is deployed as a container inside your own cloud environment, under your existing security, identity and governance controls. It reads the files you point it at, prepares the Case Orientation Report, and writes it back — all within your perimeter.

No claim, evidence or customer data is ever sent to Outcomer.

Deployment

A container in your cloud, not a service you send data to.

Outcomer is installed the way any enterprise workload is: from your cloud provider’s marketplace, into your own subscription. It runs where your data already lives, under the controls you already operate. There is no Outcomer-hosted endpoint that your claim data is sent to.

The model runs in your estate too — against your own model deployment in your own subscription, called over a private endpoint inside your network. The software runs in your environment, the model runs in your environment, and nothing about the claim leaves your tenancy.


The boundary

One thing comes in. Nothing goes out.

Comes in — the corpus

A versioned, signed feed of the requirements — the same corpus described on the governance page. Updated on a controlled schedule as requirements change. It contains no customer data: it is public regulatory material, prepared and versioned. You can inspect exactly what each version contains and when it applied.

The corpus is the only inbound dependency.

Never goes out — your data

Claim, claimant, medical, policy and evidence data stays in your systems. The Case Orientation Report is written back into your estate, not sent anywhere. No claim data is transmitted to Outcomer for processing, training or support. Your examiners’ determinations never leave your perimeter.

Nothing claim-related crosses the boundary outbound.


Continuity

Your evidence survives us.

Every Case Orientation Report is a complete, standalone document written into your estate. It does not depend on a live connection to Outcomer to be read, relied upon or produced to a regulator. If Outcomer disappeared tomorrow, every report you have already prepared remains intact and usable in your systems.

  1. The reports are yours, and self-contained.Each one states its own basis — the authorities, the corpus version, the evidence set against each requirement. It reads and reproduces on its own.
  2. Source code and corpus are held in escrow.The one thing that would need continuity — forward currency of the requirements — is covered by an escrow arrangement, so you can maintain the standard even in a wind-down.
  3. No lock-in through data.Because your data never left, there is nothing to extract or repatriate. It was always in your estate.

Controls

Outcomer inherits the controls you already run.

Your identity, your access

The container runs under your identity and access management. Who can invoke it, and who can read the reports, is governed by your existing roles — not by an Outcomer account system.

Your network policy

It sits inside your own network, subject to your egress rules, your segmentation and your monitoring. The corpus channel is the only external path, and it is one you can inspect and restrict.

Your audit trail

Every run happens under your logging and observability stack. What was prepared, when, and against which corpus version is recorded in your systems alongside everything else you audit.

Your region, your residency. Because the workload runs in your subscription, data residency is whatever your environment already enforces. There is no second jurisdiction to reason about — the data never moves.


Assurance

Built to SOC 2 control standards.

Policies, access control, change management and incident response are documented and operating, and independent attestation is in progress. Penetration testing, source-code escrow and technical documentation are available on request.

Because your data never reaches us, support works differently from a hosted service — and more safely. We cannot see into your instance, so diagnosis works from what you choose to share rather than from access we hold.

Your security team can verify all of this.

The deployment model, the boundary, the corpus channel and the escrow arrangement are open to your security and procurement review before anything is installed. We expect the questions, and the architecture is built to answer them.

Teams we support

United StatesWorkers’ comp — indemnity · Workers’ comp — complex & litigated · Auto — PIP & no-fault · Casualty & bodily injury · Complex property & large loss · Claims QA & file audit
United Kingdom · Canada · Australia